Shipping & Delivery
At Soft Surroundings, we strive to make your shopping experience seamless, from browsing to delivery. Here’s everything you need to know about our shipping policies and delivery options.
Shipping Methods & Timeframes
We offer several shipping options to suit your needs:
- Standard Shipping: Typically delivers within 4–7 business days.
- Expedited Shipping: Get your order in 2–3 business days for an additional fee.
- Express Shipping: Receive your items in 1–2 business days for a premium rate.
Delivery times are estimates and may vary depending on your location and product availability.
Order Processing
Most orders are processed within 1–2 business days. During peak seasons or promotions, processing times may extend slightly. You’ll receive a confirmation email with tracking information once your order ships.
International Shipping
We currently ship to select international destinations. Duties and taxes may apply, depending on your country’s regulations. For more details, visit our International Shipping page.
Delivery Issues
If you encounter any problems with your delivery, such as missing or damaged items, please reach out through our Customer Service page. We’re here to help resolve any issues promptly.
Returns & Exchanges
Not satisfied with your purchase? We offer easy returns and exchanges within 30 days of delivery. Visit our Returns Policy page for more information.
Holiday Shipping
During the holiday season, we recommend placing orders early to ensure timely delivery. Check our Holiday Shipping Guide for cutoff dates and tips.
Frequently Asked Questions
For more details on shipping, tracking, or delivery policies, visit our FAQs page.
Thank you for choosing Soft Surroundings. We appreciate your business and hope you enjoy your purchase!