Privacy Policy

At Soft Surroundings, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.

Information We Collect
We may collect personal information such as your name, shipping address, billing address, payment details, and contact information when you place an order or create an account. Additionally, we gather non-personal data like browsing behavior, IP address, and device information to improve your shopping experience.

How We Use Your Information
Your information helps us process orders, provide customer support, and personalize your experience. We may also use it to send promotional offers, updates, and newsletters if you opt in. Non-personal data is used for analytics, website optimization, and marketing purposes.

Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it with trusted service providers who assist us in operating our website, processing payments, or delivering orders. These partners are obligated to protect your data and use it only for the purposes we specify.

Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and gather analytics. You can disable cookies in your browser settings, but this may affect your user experience. We also utilize tracking technologies to monitor website traffic and ad performance.

Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices
You may update, correct, or delete your account information at any time by logging into your profile. To unsubscribe from marketing communications, click the “Unsubscribe” link in our emails or contact us directly.

Policy Updates
We may revise this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

Contact Us
For questions about this policy, please visit our website at softs-surrounding.com.